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Call Center Services
 

Our Services

 

Are you looking for a qualified team of professionals to do market survey and research?

Are you looking for a killer sales team to follow up with potential customer leads?

Are you looking for a qualified team to collect unpaid dues from your customers?

Are you looking for an experienced telemarketing team to increase your sales?

Are you looking for outbound call center telemarketing team to qualify leads?

Are you looking for an expert team to set up appointments with prospects?

Are you looking for a cost effective team to pre-qualify leads?

If your answer is YES to any of the above questions, then you have reached the right destination.

InSO’s team of committed professionals can exceed your requirements and help you meet your business goals within a shorter span. With more than 6 years of experience, InSO has acquired a unique branding in the outbound call center industry by its customized services to clients nationwide.

InSO recognizes that each client has unique needs, requirements and expectations and we strive to provide personalized support for each client and to be responsive to changing needs and expectations. By taking advantage of a unique combination of state-of-the-art infrastructure and technology coupled with a highly trained and effective workforce, InSO has claimed a leadership position in the industry, through a steadfast commitment to excellence in service, and a single-minded focus on our clients' success.

In fact, we won the Best Performance Call Center Award during the year 2007.

Our Outbound Call Center Services Include:

     Sales GenerationOutbound Telemarketing Sales Generation

     Appointment SchedulingOutbound Appointment Scheduling

       Lead QualificationOutbound Lead Qualification

     Lead Pre-QualificationOutbound Lead Pre-Qualification

      CollectionsOutbound Collections

     Market Survey & ResearchOutbound Market Survey & Research

     Mortgage Lead GenerationOutbound Mortgage Lead Generation

Our team of committed professionals will work to ensure a high closing ratio for sales calls and a high rate of customer satisfaction for your clients. We will increase your sales and help you retain your customer base with our unique sales follow up techniques. Our expert sales follow up techniques can generate more sales from your potential and past customers, customers who cancelled membership programs and even customers who have turned down your offers before.

Top 10 Reasons to Choose InSO over Other Call Centers

  1. Six years in the call center industry and experience with over 100 outbound campaigns.
  2. Six years combined sales and customer service skills experience in the IT, telecom, e-commerce, retail, nutritional supplement, real estate, finance, health & beauty, non-profit, and several business-to-consumer (B2C) industries.
  3. Dedicated Project Manager to communicate and coordinate with you on an on-going basis.
  4. Individual reports based on call connectivity, sales and agents performance.
  5. Weekly meetings held to analyze your campaign’s progress.
  6. Recommendations for campaign performance improvement and script writing – NO additional charge.
  7. Call recording for Quality Assurance purposes – NO additional charge.
  8. Built-in flexibility for monitoring campaign calls – NO additional charge.
  9. "On-the-fly" flexibility for changing promotional campaign offers – NO additional charge.
  10. Best of all, there are NO Hidden Fees!

InSO’s Commitment to You

We will take care of EVERYTHING you need to get your campaigns up and running. We will continuously monitor all aspects of your campaign and keep you updated on the campaign’s progress, so that you can focus on what you do best! In fact, we also offer order fulfillment services and credit card processing setup.

We will take care of ALL your call center business needs including

     CoreRequirements Gathering & Documentation

     CoreResource Planning & Scheduling

     CoreSetting up Goals & Policies

     CoreTraining & Monitoring

     Core Reporting & Dialer Set Up

     CoreRemoving Do-Not-Call Subscriptions

     CoreOrder Processing & Accounting

     CoreTesting

     CoreGo-Live

InSO will provide experienced virtual full-time sales executives who will work exclusively for you, if you so desire. Our dedicated plan ensures that our executives work for you at competitive hourly rates.

Also, ask our experts about our Performance-based Campaigns where you pay us based on our performance.

Call us now at (626) 531-6080 or get a free quote here.

Let InSO be your call center provider... You will be glad you did!